Irukera: CPC does not select or discriminate among complaints
The Executive Secretary, Consumer Protection Council, Barrister Babatunde Irukera took to his twitter page to explain that CPC does not select or discriminate among complaints.
He further stated that resolution track may differ depending on industry,prevalence of issue and policy.
CPC is an agency of the Government under the supervision of the Federal Ministry of Trade and Investment. It commenced operations in Nigeria in 1999.
The CPC has 5 primary functions –
To inform consumers about their rights
To eliminate hazardous products from the market and ensure that products and services comply with required standards/specifications
To issue guidelines and regulations to producers of goods and services
To prosecute offenders when and where necessary
To provide redress to consumer complaints
So, all in all, the CPC is a pretty powerful agency, it is in fact the most powerful consumer redress and monitoring agency in Nigeria.
